1. How do I request funds online? (note-if you have not logged in previously, please register here, to setup online access).
The first step is logging in to My Account through our website,
Click on “My Account Login” at the top of the webpage.
Once you log in, at the bottom of your homepage beside the beneficiary’s
portrait, you will see ‘Click to Apply’ underneath the ‘Apply for EAP’
column. Click on ‘Click to Apply’, select the beneficiary that is
requesting the EAP from the drop down menu, and then ‘Start Application’ to
begin the application for funds withdrawal from the RESP plan. There are 3
Step 1: Please fill in all the required fields in the post-secondary school details information screen. Click next.
Step 2: Please enter the desired amount in each field in the Funds Requested for Education screen, Click Next.
Amounts available for principal: the principal can be paid to the
subscriber(s) or to the beneficiary, as additional support with their EAP.
There is no requirement to withdraw all your funds at the same time. We
recommend taking into consideration your anticipated program length of
study and allocating funds proportionately. Please input the desired amount
and select whether it will be payable to the subscriber(s) or beneficiary.
Lastly, please select which payment option you prefer.
EAP amount: the total amount available in this screen can only be paid
to the beneficiary. Please also note there are CRA-imposed limits for
maximum withdrawals (click here – link to question 11). Please select the
desired payment option of your preference. Click next.
Please note: for new banking information, please provide either a void
cheque or Pre-Authorized Debt (PAD) form, and the funds will be
Please note: there is a fee of $ 25.00 + tax for each cheque. There is
no fee for direct deposits (when the void cheque is provided).
Step 3: Please complete the Educational Assistance Payment Request form. All the information provided in earlier screens will pre-populate the document. Please confirm the information, print the form and have the subscriber(s) and beneficiary date and sign. Once completed, please upload it.
Please complete the Proof of Registration form. All the information provided in earlier screens will pre-populate the document. Please confirm the information, print the form and have subscriber(s) and beneficiary sign the document. We require the seal/signature and date or a verification of enrollment letter from your post-secondary institution (this can generally be obtained from the registrar’s office). Once all fields have been filled, please upload the form. For faster processing, we strongly encourage uploading all documents through My Account. Alternatively, you may scan and email your completed forms to firstname.lastname@example.org or fax the required information to 416-741-8987.
2. How do I submit another request?
Log into My Account and complete the application process with the new
information. (Please refer to the steps provided in question #1)
3. Do I need to take out all the funds at once or is it flexible?
The Global plans offer the ultimate flexibility, as such; there is no
requirement to withdraw all your funds at the same time. We recommend
taking into consideration your anticipated program length of study and
allocating funds proportionately. For example: if you have $40,000
available and you are enrolling into a 4-year program, we suggest
withdrawing $10,000 per year to ensure you have funds to assist in each
year of your program of study.
4. How long will it take to get my funds?
We aim to provide our clients with their EAP requests
within 10-15 business days of receiving a completed accurate request.
However, during peak seasons (July to September and December and January),
processing times may take up to 20 days.
5. How can I submit my application?
All applications are required to be submitted online to ensure timely
- Click on “My Account Login” at the top of the webpage
Once you login, beside the beneficiary’s portrait to the right, you
will see ‘Click to Apply’ underneath the ‘Apply for EAP’ column. Click on
‘Click to apply’ and then ‘Start Application’ to begin the application for
funds withdrawal from the RESP plan.
6. This is not my first time applying for funds and I am still studying at
the same university/college. Do I still need to provide Proof of
Yes, as per Government guidelines, we are required to confirm that you
continue to meet the eligibility requirements to obtain your RESP funds.
However, after the first request, the following is considered an acceptable
form of Proof of Registration:
Please Note: if the current proof of registration on file is valid,
dated within the last six months from the date on the EAP application;
a new proof of registration is NOT required.
Our Proof of Registration that is sealed, signed and dated by your
A Verification of Enrollment letter provided by your post-secondary
An official invoice or receipt of payment from your post-secondary
institution that includes the name of the student (beneficiary) and student
ID # and is dated within the last 6 months.
An official timetable from your post-secondary institution that
includes the name of the student (beneficiary) and student ID # and is
dated within the last 6 months.
7. I am studying outside of Canada; do I still have access to my RESP
Absolutely! You can withdraw your funds and use it at any approved
designated educational institution (
to see the list). Students studying outside Canada may be considered
residents of Canada for tax purposes and receive EAPs like other students.
However, if students are not Canadian residents for tax purposes, CESG, CLB and SAGES
cannot be included in their EAPs.
8. Can I use my acceptance letter or offer of admission for verification of enrolment?
Unfortunately neither of these documents can be accepted as a
verification of enrolment. We are required to confirm the student is
enrolled in an approved post-secondary institution and an offer only
confirms that an offer has been made, but not that it has been accepted by
9. Can you deposit all the funds into the subscriber’s bank account?
Unfortunately, only the principal can be returned to the subscriber. The EAP portion, which includes, income on the principal, the grants, income on the grants, and any applicable discretionary payment, must be paid to the student. The subscriber(s) can choose to gift the principal amount to the student as additional support.
10. Once my application has been processed, will you send the funds to the school or to me directly?
We are only permitted to make the funds payable to the subscriber and/or beneficiary. It is then your responsibility to make the applicable payments towards your education.
11. Why can we only withdraw a certain amount for the first time request?
As per CRA rules, the amount of the first payment will be subject to the following conditions, if applying for funds prior to or within the first 13 weeks from the start date of the program:
- For full time studies, you may withdraw a maximum of $5,000 of EAP plus eligible discretionary payment.
For part-time studies, you may withdraw a maximum of $2,500 of EAP plus eligible discretionary payment.
12. My child is not pursuing post-secondary education, how do I receive my funds?
We have a variety of options available in this scenario. Please speak to your dealing representative or our Client Services team to help you with this matter.